During the changing phase, which describes readiness for change?

• A. Only internal factors drive readiness
• B. Readiness for change evolves externally and internally
• C. Readiness for change remains constant
• D. Only external support matters

Answer: (B)

During the changing phase, readiness for change is a moving target shaped by both internal beliefs and external conditions. Internally, factors like motivation, confidence, and perceived ability to adopt new methods affect how prepared someone feels to change. Externally, things like leadership support, available training, resources, and outside pressures influence how feasible and worthwhile the change appears. As training rolls out, feedback is shared, and leaders reinforce the change, readiness can rise or fall depending on how these internal and external elements interact. It’s not fixed, nor is it governed by just one set of factors, which is why readiness evolving from both internal and external influences best describes this stage.